Privacy Policy

Introduction

Served with Honor, LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.servedwithhonor.com (our “Website”) and our practices for collecting, using, maintaining, protecting, disclosing, and retaining that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with our policies and practices, do not use our Website. By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we post changes constitutes your acceptance of those changes. We will notify you of material changes to this privacy policy by posting a notice on our Website homepage and/or sending an email to the address associated with your account (if applicable). Please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn that we have collected or received personal information from a child under 13 without verifying parental consent, we will delete that information. California residents under 18 may have additional rights regarding the removal of content they have posted. Please see Your State Privacy Rights for more information. If you believe we may have any information about or from a child under 13, please get in touch with us at info@servedwithhonor.com.

Residents of certain states under 13 or 18 may have additional rights regarding the collection, use, and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”). This may include sensitive personal information such as social security numbers, financial account information, government-issued identification numbers, precise geolocation data, health information, information related to military service, racial or ethnic origin, religious beliefs, and biometric data;
• That is about you but individually does not identify you, such as aggregated demographic information, browsing behavior, or device information; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us.

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided when registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we implement reasonable security measures to limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

If you are a California resident under 18 years of age and a registered user of the Website, you may request removal of User Contributions you posted by contacting us at info@servedwithhonor.com. Please note that removing your User Contributions does not guarantee complete removal, as your content may remain visible if it has been republished or shared by others.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file stored on your computer’s hard drive. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser settings to refuse cookies, our system will set cookies when you browse our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use your personal information for the purposes described in this privacy policy.

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We do not sell your personal information to third parties. We do not share your personal information with third parties for their direct marketing purposes without your explicit consent.

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect, or you provide, as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Served with Honor, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Served with Honor, LLC about our Website users is among the assets transferred. We will provide notice to affected users via email and/or prominent notice on our Website before personal information is transferred and becomes subject to a different privacy policy.
• To fulfill the purpose for which you provide it. For example, if you provide an email address to use the “email a friend” feature on our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Served with Honor, LLC, our customers, or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risk.

Your Privacy Rights and Choices

We strive to provide you with choices about the personal information you share with us. We have created mechanisms to provide you with the following control over your information:

Data Retention. We retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy, unless a more extended retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn more about how to manage cookies, visit www.allaboutcookies.org. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

  We do not currently respond to “Do Not Track” signals from web browsers. However, you may opt out of targeted advertising by visiting the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices or the Digital Advertising Alliance opt-out page at www.aboutads.info/choices.

• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by logging into the Website and adjusting your user preferences in your account profile or by sending us an email stating your request to info@servedwithhonor.com.
• Promotional Offers from us. If you do not wish to have your contact information used by us to promote our own products or services, you can opt out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to info@servedwithhonor.com. If we have sent you a promotional email, you may reply to request removal from future email distributions. This opt-out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience, or other transactions.
• Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to info@servedwithhonor.com. Please note that opting out of targeted advertising does not mean you will stop seeing advertisements; you will continue to receive generic ads that are not tailored to your interests.
• Mobile Contact Information. We do not share your mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers acting on our behalf for business purposes, such as customer service, subject to contractual confidentiality and data protection obligations. Text messaging originator opt-in data and consent will not be shared with any third parties except as required to provide the text messaging services you have requested.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) at www.networkadvertising.org/choices/ and from members of the Digital Advertising Alliance at www.aboutads.info/choices/. Please note that even if you opt out, you may still receive advertisements, but they will not be tailored to your interests based on your online activity.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing, Correcting, and Deleting Your Information

You can review and update your personal information by logging in to the Website and visiting your account profile page. If you delete your User Contributions from the Website, we will remove them from active display. Still, copies may remain in our backup systems for a limited period as necessary for legal compliance, dispute resolution, and system integrity. Copies may also remain viewable in cached and archived pages maintained by third parties, or might have been copied or stored by other Website users, over which we have no control. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use [link to Terms of Use]. Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide residents with additional rights regarding our use of their personal information. The following section describes rights available to residents of states with comprehensive privacy laws.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia provide their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose.
• Data portability.
• Opt-out of personal information processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require opt-in consent to process sensitive personal data, as defined by applicable state law.

The exact scope of these rights may vary by state. To exercise any of these rights, please get in touch with us using the information in the Contact Information section below. We will not discriminate against you for exercising any of these rights. To appeal a decision regarding a consumer rights request, please contact us at info@servedwithhonor.com within the timeframe specified in our response to your initial request, or as required by applicable state law. We will respond to your initial request within the timescale required by applicable state law, typically within 45 days of receipt, with possible extensions as permitted by law. We will respond to your appeal within the timeframe required by applicable state law. You may also have the right to submit a complaint to your state attorney general.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email (sent to the email address specified in your account, if you have provided one) and through a prominent notice on the Website home page at least 30 days prior to the change becoming effective, unless a shorter notice period is permitted or required by applicable law. For users who have not provided an email address, notice through the Website home page and any other method required by applicable law will constitute sufficient notice. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions, comment about this privacy policy and our privacy practices, or exercise your privacy rights, contact us at:

Email: info@servedwithhonor.com

For residents of states with comprehensive privacy laws (including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia), you may contact us to exercise your privacy rights using the contact information above. California residents may also designate an authorized agent to make requests on their behalf, subject to verification requirements. Residents of other states may also designate authorized agents where permitted by applicable state law.